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Frequently Asked Questions 

  • What is Stride Arts?
    Stride Arts is a multifaceted arts organization. Founded by Angel Zhang in May 2019, Stride Arts delivers unique and compelling programming and offers a variety of services to artists and collectors. For artists, Stride provides a venue (physical and digital) to showcase their work with the support of marketing and business strategy. For collectors (individual or institutional), Stride provides access to a diverse inventory of work by contemporary artists from all over the world, along with flexible purchasing and leasing options. Stride Arts committed to supporting artists by bringing their artwork to an international clientele.
  • What are Stride Arts hours?
    Please email us at to make an appointment.
  • How to contact Stride Arts?
    Please email us at, our staff will answer you as soon as possible. Please also contact us by following us on social media: Facebook: strideartsnyc Twitter: strideartsnyc LinkedIn: strideartsnyc
  • I am an artist, how do I become Stride Arts’ artist?"
    To become a Stride Arts artist, you first need to submit your artwork to Stride Arts. Please go to to check out the submission requirement, fill out the form and submit. You can also either send it by email to and our staff will explain the submission process. After evaluating your artwork Stride Arts will contact you to arrange a meeting where we will discuss with you the details of collaboration and representing.
  • What are the art submission requirements?
    1) Photos of at least six pieces of art 2) Provide each work’s title and description including year created, frame details, condition, dimensions, medium, price and any interesting information about the piece. 3) Your bio 4) Your exhibition record list (group and solo) 5) Your artist statements 6) Your contact information, your website, your social media if you have
  • How long does it take for the artwork submission process?
    From the time you submit artwork to Stride Arts, Stride Arts curators and art profession staff will carefully select artwork and make determinations about marketability. On some occasions a meeting may be arranged either at Stride Arts gallery or by virtual meeting. Stride Arts will then contact you to discuss our decision and what the next steps will be. The whole process generally takes between 2 to 4 weeks.
  • Can I sell my artwork on Stride Arts’ web shop?
    Yes you can. But first you would need to submit your artwork and become a Stride Arts artist. For detailed information please check the artist page on or email us at
  • Can I participate in your group exhibitions?
    Yes. For details and questions please email us at
  • Can I exhibit my artwork solely at your gallery?
    Yes. There are agreements to be signed. Please email to to arrange a date and time to discuss the details in person with our managers.
  • Can I participate in your art discussions, meetings or events?"
  • Can I host my own art events at Stride Arts?
    Yes. Stride Arts also provides services including event planning/consulting and marketing. For details please email to and arrange to meet Stride Arts staff in person.
  • Can I pay by credit card when shopping on
    Yes. There are various payment options. You can pay by credit card. If you have problems in accessing your shopping payment, please contact us at Please write ‘Urgent’ in the subject line and our staff will help you as soon as possible.
  • I live in the New York City area; can you deliver the art I purchased from your website?
    Yes, if you live in the city we will deliver to your home for free. It may take from 2 to 14 days.
  • I live outside of the New York City but in the metropolitan area. Can you deliver the art I purchased from your web shop?
    Yes. We will deliver to your home for free. It may take from 2 days to 14 days.
  • Do you ship to Hawaii, Alaska and Puerto Rico?"
    Maybe, it would depend on shipping availability. Please contact us at to learn the details.
  • I live outside of the United States, what about the shipping when I purchase from your online store?"
    We ship outside the United States. There are several shipping options offered in your shopping cart. However, in order to best protect artwork, we utilize a specific and professional wrapping and shipping method. There is an insurance fee that may be applied. Please follow the instruction in the shopping cart. If there are any questions, please email us at
  • What about your shipping policy in general?
    Please note the shipping fees may vary under different circumstances. Please don't hesitate to contact us at We ship to the US, the UK, Canada, China and many other countries. If you are in New York City we can deliver the artwork for free within 2 to 14 days of purchase. International orders may incur customs duties (intra EU orders excluded) which are not included in the shipping costs. For details, please send an email to: Please also check “Stride Arts Terms and Conditions” number 9, 10, and 11.
  • Can I return art purchased on the online store?
  • Can I exchange the art purchased on the online store?
  • Can I cancel my online purchase?
    No. But you can get Stride Arts store credit, which can be used with no expiration date.
  • Can I get refund from exchange?
    No but you may receive Stride Arts store credit which has no expiration date.
  • Is a certificate of artist authenticity included with purchase of artwork?
    Yes. However, the Art Authenticity Certificate with artist’s signature might be sent separately from the artworks. For some artwork we might email the Art Authenticity Certificate in PDF format only.
  • Can I lease artwork from the online store?
    Yes, you can for some of the artwork. For details please email to, tell us which artwork you are interested in renting and for how long. Our leasing manager will contact you and discuss the details.
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